Your garage door is the largest moving object in your home. When something goes wrong, it usually isn't random. Most garage door failures fall into a handful of common categories. Some issues are safe to inspect yourself. Others require immediate professional service. Let's walk through the most common reasons your garage door won't open.
1. Broken Garage Door Spring
This is by far the most common issue we see throughout Colorado Springs. Garage door springs do the heavy lifting every single time the door opens and closes. After thousands of cycles they eventually wear out. Common signs include:
- Loud bang from the garage
- Door lifts only a few inches
- Garage door feels extremely heavy
- Visible gap in the spring
⚠ Never attempt to replace a torsion spring yourself.
Garage door springs are under extreme tension and can cause serious injury without the proper tools and training.
2. Garage Door Operator Problems
Many homeowners call this the "garage door opener." Professionally, it's referred to as the garage door operator. If your operator suddenly stops working, don't assume it has failed. There is a simple test you can safely perform.
Try the Emergency Release
Only perform this test when the garage door is fully closed. Locate the red emergency release cord hanging from the operator rail. Pull the release. Then lift the garage door manually.
If the door moves smoothly by hand, the problem likely involves the garage door operator. If the door is still difficult to lift manually, the issue is probably elsewhere within the garage door system, such as the springs, cables, or track.
3. Misaligned Safety Sensors
Modern garage doors include photo-eye safety sensors near the bottom of each side of the opening. If these sensors become dirty, bumped, or misaligned, the operator may refuse to close or may immediately reverse. Check for:
- Dirt on the lenses
- Loose brackets
- Blinking indicator lights
- Objects blocking the beam
4. Dead Remote Battery
Sometimes the solution is surprisingly simple. Before assuming you need repairs, replace the battery in your remote and test the wall button inside the garage. If the wall button works but the remote does not, you've likely found the problem.
5. Damaged or Broken Garage Door Cable
Garage door cables work with the springs to safely lift and lower the weight of the door. When a cable becomes frayed, loose, or broken, the door may lift unevenly, become crooked, or stop moving completely. Signs of a cable problem may include:
- Loose cable hanging near the track
- Door lifting higher on one side
- Door appearing crooked in the opening
- Scraping or grinding noises
- Door suddenly dropping or becoming extremely heavy
Do not operate a garage door with a broken cable.
Continuing to use the door can damage the tracks, rollers, panels, operator, and other components. A damaged cable should be inspected and replaced by a trained garage door professional.
6. The Garage Door Is Off Track
A garage door can come off its tracks after being struck by a vehicle, operating with a broken cable, or experiencing damaged rollers or hardware. An off-track garage door may look tilted, uneven, or partially separated from the track. You may also notice loud scraping, popping, or grinding noises.
Do not attempt to force the door open or closed. An off-track door can shift suddenly and cause additional damage or serious injury.
Turn off the garage door operator and contact a professional for service. UpDown Garage Doors provides professional garage door repair in Colorado Springs for damaged, crooked, stuck, and off-track garage doors.
7. Cold Weather and Frozen Components
Colorado Springs weather can create unique problems for garage doors. Freezing temperatures can cause metal components to contract, lubricants to thicken, seals to freeze to the ground, and moisture to interfere with moving parts.
If your garage door will not open during cold weather, check whether the bottom seal is frozen to the driveway. Do not repeatedly press the operator button. The operator may continue pulling against the frozen door, which can damage the motor, trolley, rail, or door components.
You can carefully clear snow and ice from around the bottom seal. Avoid pouring boiling water directly onto the door because the water can refreeze and create another problem.
NEED GARAGE DOOR SERVICE?
We Can Diagnose the Problem and Get Your Door Moving Again
UpDown Garage Doors provides garage door repair, spring replacement, operator service, maintenance, installation, and seal replacement throughout Colorado Springs and surrounding areas.
What Can You Safely Check Yourself?
Before calling for service, homeowners can safely perform a few basic checks.
- Confirm the operator is plugged into power
- Check the garage circuit breaker
- Replace the remote-control battery
- Remove objects blocking the safety sensors
- Clean the safety sensor lenses
- Confirm the operator is not in vacation or lock mode
- Look for obvious damage without touching springs or cables
You may also test the emergency release when the garage door is fully closed. If the door opens smoothly by hand, the problem may involve the garage door operator. If the door feels extremely heavy, crooked, stuck, or difficult to lift, stop and call a professional.
When Should You Call a Garage Door Professional?
Call a garage door professional when you notice any of the following:
- A broken or separated spring
- A frayed, loose, or broken cable
- A door that is crooked or off track
- A door that feels unusually heavy
- Loud popping, grinding, or scraping noises
- A garage door that suddenly drops
- An operator that runs while the door does not move
- Damage to the panels, tracks, rollers, or hardware
Garage door systems contain components under significant tension. Attempting repairs without the correct training and equipment can result in property damage or serious injury.
Professional Garage Door Repair in Colorado Springs
UpDown Garage Doors is a locally owned garage door company serving Colorado Springs and surrounding communities. We provide honest recommendations, dependable workmanship, and professional service for residential garage door systems.
Our garage door services include:
- Garage Door Repair
- Garage Door Spring Replacement
- Garage Door Operator Installation and Service
- Garage Door Maintenance
- Garage Door Installation
- Garage Door Seal Replacement
When your garage door refuses to open, you do not have to guess at the cause. Call UpDown Garage Doors at (719) 367-7675 or request service online .
FREQUENTLY ASKED QUESTIONS
Garage Door Questions From Colorado Springs Homeowners
A garage door that opens only a few inches frequently has a broken spring or another problem preventing the door from being lifted safely. Stop operating the door and schedule a professional inspection.
With the garage door fully closed, pull the red emergency release cord and carefully try to lift the door manually. If the door moves smoothly, the problem may involve the garage door operator. If the door is heavy, crooked, or difficult to move, the problem is likely within the garage door system.
A garage door with a broken spring can be extremely heavy and unpredictable. Attempting to lift it may cause injury or additional damage. Contact a professional garage door technician instead of forcing the door open.
The emergency release may be disconnected, the operator trolley may be damaged, or the garage door may have a spring, cable, or track problem. Avoid repeatedly operating the motor until the system has been inspected.
Yes. Freezing temperatures can cause seals to freeze to the ground, lubricants to thicken, metal components to contract, and aging springs to fail. Seasonal garage door maintenance can help identify worn components before winter weather causes a breakdown.
A broken or damaged cable should be repaired immediately. Do not continue operating the garage door because the door may become uneven, fall, leave the tracks, or damage other components.
LOCAL GARAGE DOOR EXPERTS
Is Your Garage Door Stuck?
Let UpDown Garage Doors identify the problem and provide the right repair for your home.